Complaints and Compliments

Southport & Ormskirk Trust Patient Experience and Complaints Team

Your views matter and we want to know about them. We can only improve things if you tell us what is wrong and what is right. Whether it’s a compliment or complaint we would like to hear it. The Patient Experience and Complaints Team will:

• Provide information about NHS service
• Direct queries to relevant staff or departments
• Listen concerns and suggestions
• Seek quick resolution to problems when required
• Support people if they wish to make a complaint

For further information please go to the Patient Feedback Southport & Ormskirk Hospital NHS Trust page