Complaints and Compliments

Your views matter and we want to know about them. We can only improve things if you tell us what is wrong and what is right. Whether it’s a compliment or complaint we would like to hear it. The Patient Experience and Complaints Team will:

Provide information about NHS service
Direct queries to relevant staff or departments
Listen concerns and suggestions
Seek quick resolution to problems when required
Support people if they wish to make a complaint

For further information please go to the Patient Feedback Mersey and West Lancs Teaching Hospitals NHS Trust page

Condoms
by post!

If you are aged 16 and over you can now get free condoms sent to your home. Click here for more information.

Self-help
information

You may be able to get advice or treatment sooner for some health related matters. For information on how you might be able to get quicker acess to alternative options click here.

Tell us what
you think

Please tell us about your most recent experience at Sefton Sexual Health by completing our Friends and Family Test.

Free and
confidential

Sefton Sexual Health offers a free and confidential service in clinics across Sefton.